The Centurion Lounges are American Express’ version of lounge access, similar, but more exclusive to Priority Pass. In order to access these lounges, you must either be a Platinum or Centurion card holder, or one of their guests. With fewer people traveling, and more and more travel restrictions in place, American Express has made the move to close down their lounges with no reopen date in site.
“As the health and safety of our Card Members and colleagues is our top priority, in light of the spread of COVID-19, we are temporarily closing all The Centurion Lounge locations, starting on Saturday, March 21, 2020. American Express will provide notice here and on the Amex Mobile App when locations reopen.
We look forward to reopening our lounge and welcoming our Card Members back as soon as we can. We appreciate your understanding during this time and apologize for any inconvenience this may cause.”
I think this move makes perfect sense for just about everybody. There aren’t that many people traveling in the first place which means these people couldn’t use the lounge anyway. The closure brings up an interesting point though, what happens if you have the Platinum or Centurion card? American Express really likes to tout this benefit as a reason you should sign up for these heavy annual fee credit cards, can we get any compensation?
I think there’s a pretty good case to be made here. Really, this, the airline credit, and the Uber credit are pretty worthless for the time being. Depending on how soon we return to our normal habits will dictate how willing American Express is willing to work with us. If thing lingers for a while, I could see Amex giving us a good amount of compensation, otherwise, maybe not so much. Who knows, maybe they can extend the amount of time we have to redeem these credits too? Only time will tell.
Do you have either the Platinum or Centurion card? What do you make of the loss of Centurion Lounge access? Let us know in the comment section below.